Liferay Experience Cloud Product Details

Introduction

Meet Liferay Experience Cloud SaaS: Liferay’s flexible Digital Experience Software-as-a-Service offering to create, launch, and optimize digital solutions with the agility and convenience of SaaS.

First, it is important to keep in mind that Liferay Experience Cloud SaaS is not a turnkey application - it is Liferay DXP deployed in a SaaS approach. 

Since Liferay Experience Cloud is hosted and fully managed by the Liferay team, organizations can focus on launching new digital experiences quickly to support their business initiatives. We update the platform regularly so it can benefit from the fixes, improvements, and security updates developed for the Liferay Digital Experience Platform (DXP), so customers can always count on the innovation velocity of Liferay, our partners, and our global community without worrying about upgrades or keeping up to date with new features.

This document describes the resource quotas and technical product details of Liferay Experience Cloud SaaS.

Product Description

Liferay Experience Cloud offers a DXP-as-a-service model, integrating two key components: Liferay DXP management by Liferay or DXP-as-a-service and a Cloud Console for managing Client Extension environments. This unique architecture allows for a clear division of responsibilities between Liferay and the customers, enabling efficient management of digital experiences.

Under the DXP-as-a-service model, Liferay takes responsibility for the administration of the Digital Experience Platform (DXP). This includes managing DXP upgrades, conducting regular security scans, and monitoring application uptime. By handling these tasks, Liferay ensures the platform's smooth operation and secure environment. 

In the DXP-as-a-service model, the design patterns of Liferay DXP and the focus on "customization without compromise" ensures a seamless fit for business needs and simplified platform management and evolution. This is achieved through Low Code configurations, which enables increasingly effortless customization, and Client Extensions that allow direct, but isolated, Liferay customization. These patterns work together to fulfill a wide array of enterprise use cases for custom DXP-based solutions.

By expanding our services to include the management, patching, and updating of Liferay DXP, customers are able to focus solely on accomplishing their business needs through Client Extensions and Low Code Configurations. Client Extensions offer the versatility of direct Liferay customization, but in a neatly isolated manner that does not affect your ability to upgrade and maintain Liferay.

The Cloud Console is Liferay Experience Cloud’s customer-facing cloud administration system, designed to facilitate the management of Client Extension environments and DevOps tools. This includes full control of the Software Development Life Cycle (SDLC) for Client Extensions, providing customers with the flexibility to customize their applications as required.

  • DXP-as-a-Service
    • Characteristics:
      • DXP is managed by Liferay
      • DXP Upgrades
      • Monitor Application Uptime
      • Security Scan
  • Cloud Console (Client Extension Environments & DevOps Tools) 
    • Characteristics:
      • Client Extension DevOps is managed by customers
      • Customize without compromise (no changes to core DXP)
      • Full control of Client Extension’s SDLC
      • Manage and monitor your Client Extensions

Feature List

Here is an overview of the capabilities available to customers using Liferay Experience Cloud SaaS:

  • Digital Experience Management: Create, organize, and deliver personalized digital experiences across multiple channels, devices, and websites.
  • Navigation and Discovery: Enhance user experience by managing site navigation, organizing content, and offering a unified search experience.
  • Content Management and Operations: Manage various content types, including assets, web content, documents, media, and product information.
  • Collaboration and Knowledge Sharing: Empower users with tools like blogs, alerts, announcements, knowledge bases, social tools, wikis, forums, and message boards.
  • Orders and Fulfillment: Process orders, design workflows, manage subscriptions, and shipments.
  • Personalization and Experimentation: Deliver personalized experiences, conduct A/B testing, and provide content recommendations based on user interests.
  • Analytics and Optimization: Monitor and improve digital experiences through dashboards, site and asset analytics, and traffic analysis.
  • Customer Data Management: Centralized customer data, analyze user behavior, segment customers, and unify data from various sources.
  • Identity Management and Governance: Manage user data, personal information, authentication, and service access policies.
  • Data Modeling, Process, and Business Logic: Design custom data models, capture user information, and manage process automation.

 

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