Issue
- Files with extension .tiff do not have their preview image nor the thumbnails generated when being uploaded to Liferay DXP.
Environment
- DXP 7.3.x
- DXP 7.4.x
Resolution
- A hotfix can be requested with this fix: LPS-181645. Besides using the hotfix, the attached config file should be downloaded and placed into the configs folder.
- Another alternative to go along with the hotfix would be to go to System Settings > Adaptive Media > Images > Supported Mime Type and add the file types as supported mime types.
Additional Information
Subscriber Exclusive Content
A Liferay Enterprise Subscription provides access to over 1,500 articles that include best practices, troubleshooting, and other valuable solutions. Sign in for full access.
Sign In