Known Issue: Customer Portal occasionally displays blank pages

This article documents a known issue:
When visiting the Customer Portal site, some users may see a blank page instead of the expected content, such as the available Projects or the Project Overview information.

Resolution

While the Liferay team works on a solution, if you are one of the affected users, please follow these steps to restore functionality:

1. Sign out of your Liferay.com account by accessing this link.
2. Clear the browser cache or open a private browser window
3. Navigate to support.liferay.com 
4. Log back in with your Liferay.com credentials

These steps may need to be performed multiple times.

Please contact Liferay Support by opening a support ticket if you require further assistance.