Issue
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We are about to launch an online community on our Liferay portal.
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How far do Liferay Analytics go supporting community reports and analytics?
Environment
- DXP 7.0+
- Analytics Cloud
Resolution
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Currently, metrics for the following Assets are reported in Analytics Cloud:
- Blogs
- Documents and Media
- Forms
- Web Content
- Concentrated statistics for Message Boards are not available under Touchpoints > Assets out of the box.
Out of the box traffic
- Message Boards traffic can be followed under Touchpoints > Sites > Pages.
- Here you will see that each Message Board Category and Thread is listed as a separate Page. This will give you an understanding about the number of users per Category and Thread.
- Please refer to our documentation on Pages to see what other statistics are available in this view.
Creating a Custom Event to track Message Board activity
- Another solution would be to create a custom event and add its code to the same page where Message Boards widget is placed.
- A custom event utilizes JavaScript, and with that you can easily follow different actions when users are interacting with your site.
If you would like to change this behavior
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Open a Feature Request that will be evaluated by our Product Team.
- This is our official process that will allow our Product Team to assess the request.
- You can add your personal touch to the product by writing down the details in the description.
- Feel free to add further comments to discuss the remaining details with the team.
- Please note that the implementation of feature requests is subject to our developers' decision, and the new feature can only be added to our future Liferay releases.
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Customization
Modifying Liferay's source code and developing your own solution to fit your business needs are always available to you. Please note that doing so may result in limited support for bugs that originate from modifying the code. -
Global Services Team
Involve our Global Services team by reaching out to your Liferay representative.
Additional Information
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