Admin will not be allowed if they doesn't contain the domain @liferay.com

Issue

• Users are unable to use any emails unless they have @liferay.com and are observing the "java.lang.IllegalStateException: Unable to get default company ID errors":

  • SEVERE [http-nio-8080-exec-4] org.apache.catalina.core.StandardWrapperValve.invoke Servlet.service() for servlet [default] in context with path [] threw exception
    java.lang.IllegalStateException: Unable to get default company ID
    at com.liferay.portal.util.PortalInstances.getDefaultCompanyId(PortalInstances.java:242)
    at com.liferay.portal.util.PortalImpl.getDefaultCompanyId(PortalImpl.java:2365)
    at com.liferay.portal.kernel.util.PortalUtil.getDefaultCompanyId(PortalUtil.java:854)
    at com.liferay.portal.servlet.filters.validhostname.ValidHostNameFilter.doFilterTry(ValidHostNameFilter.java:38)
    at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:194)
    at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:99)
    at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:104) 
    at com.liferay.shielded.container.internal.proxy.FilterWrapper.doFilter(FilterWrapper.java:78)

Environment

• Liferay DXP 7.4 update 75 and above

Resolution

• The observed behvaior is a known bug that has been addressed in update 82 and above.

Additional Information

• LPS-187661
• If a hotfix is required, please create a support ticket requesting the hotfix by attaching the patch details.
• Installing Fix Packs and Hotfixes on Liferay DXP will guide you to install the Fixpack or Hotfix in your environment.
• Unable to get default company ID error encountering after upgrade