How to test documentDownloaded and documentPreviewed events

Issue

• How can we test and confirm that the documentDownloaded and DocumentPreviewed events are getting tracked by Analytics Cloud?

Environment

• Analytics Cloud

Resolution

• After connecting Liferay DXP to Analytics Cloud, the following instructions can be executed to test documentDownloaded and DocumentPreviewed events:

1. 1. Upload a document to Documents and Media.
   2. Add a Documents and Media widget to a page displaying the uploaded document.
   3. Open the browser console > Network tab and filter by Fetch/XHR.
   4. Refresh the page and then click into the document.
   5. Look for a request starting with osbasahpublisher and observe that the documentPreviewed event has been triggered(see below for screen shot).
   6. Select the document through the checkbox > click on the Info button/icon > scroll down and click on the Download button.
   7. Look for a request starting with osbasahpublisher and observe that the documentDownloaded event has been triggered.
   8. From your Analytics workspace, navigate to Assets > Documents and Media and filter for "last 24 hours". Notice that the document now appears on the list.

Additional Information

• For more information on Documents and Media metrics, please visit Liferay Analytics Cloud article for Assets: Documents and Media.