Elements of Liferay Software product functionality are made possible by including third-party libraries or by integrating with third-party technology. Liferay will resolve any reproducible and unintended behavior experienced with any third-party technologies included in the product if it impacts functionality intended to be included with Liferay Software.
Liferay Support can assist in diagnosing the root cause of an issue involving third-party technology tested as compatible (through the Compatibility Matrix or other support policy), and will resolve any product defects with Liferay DXP and Liferay Portal EE when the product is being used with compatible technology. Third-party technology that is not tested as compatible must communicate with the Liferay product through a standard or protocol that the product was designed to use. Support in this case will be limited to resolving product defects in Liferay DXP or Liferay Portal EE through implementing the standard or protocol.
Configurations and optimizations of third-party technologies may be necessary in order for third-party technologies to integrate with Liferay DXP or Liferay Portal EE. The customer is responsible for the installation, configuration or optimization of any third-party technology.
Third-party technology vendors are responsible for resolving defects in their technology. Liferay Support Services can help direct you to the appropriate third-party technology vendor.
The customer is responsible for resolving any issues encountered while using Liferay DXP and Liferay Portal EE with third-party technologies not tested as compatible. Liferay Support is not required to offer assistance in the installation, deployment or configuration of any interoperable technologies. For more information please see the Interoperable Technologies policy.
Included Third-party Software
Here is a list of Third-party software distributed with Liferay DXP and Liferay Portal EE.