Other Knowledge Base Widgets

There are other Knowledge Base widgets you can add to Site pages besides Knowledge Base Display:

• Knowledge Base Article: Display a single article’s content.
• Knowledge Base Section: Publish articles associated with a specific topic (section).
• Knowledge Base Search: Search for articles.

You can add these widgets from Add () → Widgets → Content Management.

Knowledge Base Article

Knowledge Base Article displays a single article’s content. It even shows abstracts of child articles. You can add multiple Knowledge Base Article instances to a page, and each one can show a different article.

After adding Knowledge Base Article to a page, follow these steps to configure the widget:

1. Click Please configure this portlet to make it visible to all users. This opens the Configuration dialog.

2. In the Setup → General tab, click Select, choose an article, click Save, and close the Configuration dialog.

You can change your selection from the widget’s Options () → Configuration menu.

Figure 1: The Knowledge Base Article app is great at displaying individual articles.

Knowledge Base Article shares the same UI as the Knowledge Base Display to display and manage its articles. Refer to the Knowledge Base Display documentation for a detailed description of the widget’s UI.

Knowledge Base Section

Note: as of Knowledge Base 3.0.0, the Knowledge Base Sections widget is deprecated and replaced by categories.

The Knowledge Base Section widget lets you publish articles associated with a specific topic (section). For example, a news Site might have the sections World, Politics, Business, and Entertainment.

Figure 2: The Knowledge Base Section widget.

To use sections, an administrator must first configure the feature in System Settings, creating the section names for use in the Knowledge Base Section widget. This process is covered in detail in Knowledge Base System Settings. When creating or editing a Knowledge Base article, authors can then select the article’s section in the Configuration → Section field.

You can add multiple instances of the Knowledge Base Section widget to a page. Each widget can display articles from any number of sections. You can configure the widget to display article titles or abstracts. You can also define whether to show pagination or section titles.

Follow these steps to configure an instance of the Knowledge Base Section widget:

1. Select Configuration from the Knowledge Base Section widget’s Options menu (). This opens the widget’s Configuration dialog.

2. In the Configuration dialog’s Setup → General tab, select the section or sections that you want to use and click Save.

3. Close the Configuration dialog to see the updates.

The matching articles are displayed in the app beneath their section heading.

Knowledge Base Search

Note: as of Knowledge Base 3.0.0, the Knowledge Base Search widget is deprecated and replaced by Liferay Search.

Even though the Knowledge Base can show the structure of its articles, it may be difficult to find exactly what you’re looking for by browsing. That’s where the Knowledge Base Search widget comes in.

Enter your search term and press the Search button. The results are displayed in a table with the following criteria for each matching article:

• Title
• Author
• Create date
• Modified date
• Number of views

You can select the criteria to display in the widget’s Options () Configuration dialog.

Figure 3: The Knowledge Base Search widget lets you search the Knowledge Base for keywords.