While Liferay Subscription Services provides support for DXP Cloud in its docker images for the different services and other features which make up the DXP Cloud stack, it does not extend this support for any custom docker images or services.
Issues that are encountered while leveraging the DXP Cloud “Custom Images and Services addon” are the responsibility of the customer. This extends towards the setup and configurations of any such custom images and services.
In general, Subscription Services will support all official DXP Cloud-provided Liferay images, services, and features that run on the DXP Cloud platform. This also includes any product defects and issues involving the docker or infrastructure layers of DXP Cloud.