Note: please note that Liferay has renamed its Liferay Experience
Could offerings to Liferay SaaS (formerly LXC) and
Liferay PaaS (formerly LXC-SM).
Below is a summary of various activities that are shared between your team and the Liferay Cloud team. If you need assistance in understanding or executing these tasks, submit a ticket and Liferay Support will be happy to assist.
| Activity | Liferay will... | As a Customer, I should... |
| Provide and maintain the Liferay Cloud infrastructure | Implement bug fixes, new features, and improvements for the Liferay Cloud Infrastructure and provide status updates for the Liferay Cloud Infrastructure at status.liferay.cloud | |
| Deploy the Liferay Cloud Service Stack | Deploy the default Liferay DXP, Enterprise Search, Database, CI Server, Web Server, Backup Services |
Iterate, configure, and deploy Services |
| Develop and implement customizations | Provide features and tools to allow for development and deployment of customizations | Develop and deploy custom solutions |
| Upgrade software | Update the Liferay Cloud Infrastructure, publish all the Service versions, and make them available | Update Service Stack to fully supported versions |
| Monitor infrastructure | Monitor the Liferay Cloud Infrastructure and provide monitoring tools for customer environments |
Monitor environment and take corrective action based on self-defined thresholds |
| Autoscaling | Provide Autoscaling functionality | Activate and deactivate Autoscaling functionality to maintain desired uptime |
| Backup and restore | Provide backup and restore functionality | Execute backup, restore, delete, and download functions to adhere to desired data storage, deletion, and archival policies |
| Security | Report Sev 1 Security Vulnerabilities within the Liferay Cloud Service Stack and implement security and authentication best practices for infrastructure | Take Liferay recommended action upon receiving report of a vulnerability and implement security best practices for custom solutions |