| Permissions | Administrator | Requester | User |
| Subscriptions | |||
| View | ✔ | ✔ | ✔ |
| Software & Updates | |||
| Download and View | ✔ | ✔ | ✔ |
| Activation Keys | |||
| Manage | ✔ | ||
| View | ✔ | ✔ | ✔ |
| Contacts | |||
| Manage | ✔ | ||
| View | ✔ | ✔ | ✔ |
| Support Cases | |||
| Create Tickets | ✔ | ✔ | |
| Start Live Chat Sessions* | ✔ | ✔ | |
| View | ✔ | ✔ | ✔ |
| Other Resources | |||
| Request DXP GitHub Repo Access | ✔ | ✔ | ✔ |
*If applicable