Error: Failed to find license files in directory

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM).

Issue

• When deploying to Liferay service, the following error is reported multiple times:

Apr 18, 08:25:34.395  build-0001 [liferay-5fc65898b8-6dtsl] [dxp] INFO  [fileinstall-/opt/liferay/osgi/modules][LicenseManager:?] Failed to find license files in directory /opt/liferay/data/license
Apr 18, 08:25:34.410  build-0001 [liferay-5fc65898b8-6dtsl] [dxp] INFO  [fileinstall-/opt/liferay/osgi/modules][LicenseManager:?] Failed to find license files in directory /opt/liferay/data/license
Apr 18, 08:25:34.425  build-0001 [liferay-5fc65898b8-6dtsl] [dxp] INFO  [fileinstall-/opt/liferay/osgi/modules][LicenseManager:?] Failed to find license files in directory /opt/liferay/data/license
Apr 18, 08:25:34.440  build-0001 [liferay-5fc65898b8-6dtsl] [dxp] INFO  [fileinstall-/opt/liferay/osgi/modules][LicenseManager:?] Failed to find license files in directory /opt/liferay/data/license
Apr 18, 08:25:34.454  build-0001 [liferay-5fc65898b8-6dtsl] [dxp] INFO  [fileinstall-/opt/liferay/osgi/modules][LicenseManager:?] Failed to find license files in directory /opt/liferay/data/license
Apr 18, 08:25:34.470  build-0001 [liferay-5fc65898b8-6dtsl] [dxp] INFO  [fileinstall-/opt/liferay/osgi/modules][LicenseManager:?] Failed to find license files in directory /opt/liferay/data/license
Apr 18, 08:25:34.485  build-0001 [liferay-5fc65898b8-6dtsl] [dxp] INFO  [fileinstall-/opt/liferay/osgi/modules][LicenseManager:?] Failed to find license files in directory /opt/liferay/data/license
Apr 18, 08:25:34.500  build-0001 [liferay-5fc65898b8-6dtsl] [dxp] INFO  [fileinstall-/opt/liferay/osgi/modules][LicenseManager:?] Failed to find license files in directory /opt/liferay/data/license
Apr 18, 08:25:34.515  build-0001 [liferay-5fc65898b8-6dtsl] [dxp] INFO  [fileinstall-/opt/liferay/osgi/modules][LicenseManager:?] Failed to find license files in directory /opt/liferay/data/license

Environment

• Liferay PaaS stack 5

Resolution

• The error is happening because in stack 5, the Liferay service deletes all licenses in the cache to prevent any problems with older licenses.
• Please, update the Liferay service to image 5.2.1 or higher.

Additional Information

• 05/09/2023 - Service release updates.