Unable to process SAML request


  • Some users are unable to login via SAML
  • Steps to reproduce:
    • Login User for the first time
    • The user gets logged-in successfully
    • Now, log out and try logging in again
    • Result: Throws unable to process SAML request error on UI, and Invalid NameId Policy error in the logs.


  • Liferay DXP 7.0+


  • Check the NameId provided in the IDP connection details and change it to unspecified.
  • Now try to login again, this should enable the users to login.
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