With Liferay SaaS, your environment always has eyes on it to ensure that it is live and performant. Your subscription includes Liferay monitoring as well as tools for your team to perform additional monitoring.
Status Dashboard
Notice a problem? Chances are, we’re already investigating it. But if you’d like to stay up to date on the status of all of the systems associated with Liferay Cloud, you can do so by visiting status.liferay.cloud. This page also allows you to subscribe and receive system status and incident notifications.
Liferay's 24x7 Monitoring Services
Your Liferay SaaS subscription comes with 24x7 monitoring. Our team of experts is primed and ready to respond to an incident regardless of when it may occur. Our proactive support team is alerted not only when a site is unresponsive, but when there are signs and trends that can lead to downtime. The team will investigate these anomalies and take corrective measures. If a situation necessitates customer intervention, the team will promptly get in touch with your designated contact.