Why is Zendesk Chat Provider missing after upgrading to a Quarterly Release?

Issue

  • If you configured Zendesk Chat Provider in an earlier version of 7.4, you may notice that it is missing in Instance Settings after upgrading to a Quarterly Release

Environment

  • Quarterly Release

Resolution

  • The original Zendesk Chat Provider was renamed as Zendesk Web Widgets Classic for the Quarterly Releases. The functionality remains the same, but if any issues arise please open up a Help Center ticket for further assistance. 

Additional Information

¿Fue útil este artículo?
Usuarios a los que les pareció útil: 0 de 0