Interoperable Technologies

Interoperable technologies are technologies which may exist in a customer's IT ecosystem, but do not directly interact with Liferay Digital Experience Platform, Liferay Portal EE, and Liferay Commerce ("the product"). Since many of these technologies have not been tested for compatibility with the product, they are not certified for use with the product (e.g., the Compatibility Matrix). However, many of these technologies can coexist in an IT ecosystem alongside the product without impacting the functionality of the product.

Subscription Services is not required to offer assistance in the installation, deployment or configuration of any interoperable technologies.

Interoperable Technologies Policies:

Virtualization Technologies

Liferay does not test or certify the product for use with specific virtualization technologies or container platforms (e.g., Docker). For clarity, virtualization technology is to be distinguished from and does not include cloud-based infrastructure.

Customers may deploy the product on virtualized machines (VMs), containers, or cloud-based infrastructure without affecting their ability to receive Subscription Services as long as the Application Server, Database, JDK and Operating Systems used by customers are certified for use with the product as indicated on the Compatibility Matrix.

If a specific cloud-based infrastructure prohibits the product from directly interacting with compatible technologies, then that cloud-based infrastructure is not certified for use with the product unless stated on the compatibility matrix. Any attached services (e.g. search, file store or database applications) provided by cloud-based infrastructure are not compatible unless stated on the compatibility matrix. Attached services may be utilized as interoperable technology if they rely on an industry standard as expressed in the Interoperable Technologies support coverage section.

Setup and configuration of virtualization technologies and environments is the responsibility of the customer.

Docker

While Liferay provides official Docker images for Liferay DXP, Liferay does not test or certify the product for use with these images.

Issues with these images can be reported through Subscription Services channels. Reported issues will not be assigned a severity and are not subject to a service level agreement since these images are not covered as part of Enterprise Subscriptions. Documentation is available here.

While issues with the images may be reported, Subscription Services is not required to offer assistance with building the Liferay Docker images using the liferay-docker repository scripts.

For Docker images created by parties other than Liferay, please see the Virtualization Technologies policy.

Storage Technologies

In general, Liferay does not test or certify the product for use with specific storage technologies. However, the product has a built-in integration point with Amazon S3 Bucket. This integration point is listed on the Compatibility Matrix and has been tested to assure compatibility.

Other storage technologies (e.g. NAS, SAN, NTFS, ext2, or NFS) have not been verified through compatibility testing. Customers may use these technologies without affecting their ability to receive Subscription Services as long as their Application Server, Database, JDK and Operating Systems are certified for use with the product as indicated on the Compatibility Matrix.

Networking Technologies

Customers may use the product with certain networking technologies (e.g., TCP, UDP, IPv6) without affecting their ability to receive Subscription Services as long as the Application Server, Database, JDK and Operating Systems used by customers are certified for use with the product as indicated on the Compatibility Matrix.

Customers may need to configure the product's clustering options in order for the product to operate within certain networking environments as documented in the Clustering coverage article.

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