This article specifies the Liferay Support policy for LDAP integrated authentication. It addresses support coverage unique to LDAP directories and their integration with Liferay Digital Experience Platform, Liferay Portal EE, and Liferay Commerce ("the product"), not already covered in the generic Authentication policy.
For more information please see the Authentication policy.
Liferay seeks to ensure that the product would be able to connect to an LDAP server, authenticate users using a connected LDAP server, import users and user groups, and export user account updates to a connected LDAP server. Liferay will assist in configuring the product to enable these functionalities, and will resolve any Liferay product issues that prevent their use.
Installing and configuring any LDAP server is the responsibility of the subscriber. Issues with the LDAP server application are the responsibility of the third-party vendor to resolve.
Liferay does not test the compatibility of clustered third-party LDAP solutions. As long as coherence is maintained by the external application and Liferay is able to interact with the application as a single unit, the product should operate without loss of functionality. If any issues pertaining to a clustered LDAP implementation are reported, those issues will only be tested and verified in a single node environment.
Liferay has implemented LDAP integration in accordance with the protocol. However, there are specific LDAP applications which are utilized to test the product's LDAP integration point. Please see the Integrated Technologies Compatibility Matrix for Liferay DXP, Liferay Portal, and Liferay Commerce.