Error copying a page: An unexpected error occurred.

Issue

  • You find an "Unexpected error occurred" message during a Copy page action.
  • Checking the logs there is a trace like this:
2021-12-28 12:09:49.911 ERROR [http-nio-8080-exec-9][LayoutExceptionRequestHandler:132] User 35215 must have com.liferay.portal.kernel.model.Portlet,com_liferay_asset_publisher_web_portlet_AssetPublisherPortlet_INSTANCE_uyAYBxpmUUMw,ADD_TO_PAGE permission for null


Environment

  • All Liferay Portal and DXP versions

Resolution

  • The user performing the action must have the ADD TO PAGE permission for every portlet/widget in the page.

  • Check your Roles configuration and be sure that the user has a Role containing these permissions, normally the User role is the default for this purpose but it could be other based on your requirements.

 

 

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