Checkout process redirects to the shipping address

Issue

  • While doing the checkout of another user, it redirects to the shipping address step.
  • Steps to reproduce:
    1. Start Liferay DXP 7.4
    2. Sign in as Admin.
    3. Create a Minium site.
    4. Create two buyer users of the same account.
    5. Log in as the 'First buyer' and add the product to the cart.
    6. Logout.
    7. Sign in as a 'Second buyer'.
    8. Open the mini cart and check out the existing order of the first buyer.
    Expected Behavior: The checkout process must be completed without any errors.
    Actual Behavior: Whenever the user click continues button after setting the 'Shipping Address' and 'Shipping Method' it is redirecting to the shipping address step.

Environment

  • Liferay DXP 7.4
  • Commerce 4.0

Resolution

  • The observed behavior is a known issue and it is fixed in Liferay DXP 7.4 Update 8.
  • If the hotfix is required for this issue, please create a support ticket requesting a hotfix by attaching patch details.
  • Installing Fix Packs and Hotfixes on Liferay DXP will guide to installation of the hotfix in the respective environment.
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