Video added in fragment not autoplaying on first page load

Issue

  • A video added through the Video URL fragment on a content page (external URL or Document Library URL) configured as follows:
    • Muted: false
    • Autoplay: true
  • Is not autoplaying on first page load/with unauthenticated users.
  • Once you interact with the page (by logging in or clicking on the video), the video will reproduce.

Environment

  • Liferay DXP 7.4, 7.3, 7.2.

Resolution

  • This is due to some web browsers autoplay strict policies: most of them are configured by default to behave like this.
  • This default configuration can in most cases be changed, for example:
  • A workaround that does not imply changing browsers' configuration would be to mute your video, so that browsers allow the autoplay feature. For example, in Chrome:
      • Chrome's autoplay policies are simple:

        • Muted autoplay is always allowed.
        • {...}
    • So your fragment configuration must look like this:
      • Muted: true
      • Autoplay: true

 

 

 

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