Emails from DocuSign are not working


  • Users are unable to receive email messages after integrating DocuSign in DXP.


  • Liferay DXP 7.4


  • There is a required step to do when users create a new DocuSign account: they need to enable the JWT consent to connect successfully. Because, internally, the DocuSign Integration needs to execute some requests to DocuSign which uses a JWT token.

Additional Information


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