Error "The SSL private key cannot be parsed" when deploying to Liferay PaaS

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM).

Issue

• When attempting to deploy to Liferay Liferay PaaS, the build fails with the following error message:

Some error has happened during the build. Try again. [{"message":"Bad Request","status":400,"errors":[{"reason":"privateKeyCannotBeParsed","context":{"message":"The SSL private key cannot be parsed"}}]}].

Environment

• Liferay PaaS

Resolution

• This error means that the "key" field in the Webserver's LCP.json file contains invalid or incorrect data.

• Make sure these fields are properly formatted or without encrypted data and deploy again.

• Common mistakes are:

  • Invalid base64 formatting: you MUST format the whole certificate, starting with (and including) -----BEGIN CERTIFICATE----- until (and including) -----END CERTIFICATE----- (the dashes also matter!);
  • The certificate is not in a supported format: Liferay Cloud only supports RSA-2048 or ECDSA P-256. We do not support RSA-4096.

Additional Information

• Generating an SSL Certificate.