Below are the steps on how to create a role that allows users to impersonate other users.
Resolution
- Add a role
- Define Permissions
Portal: General [Go to Control Panel, Impersonate]
Portal: Users [Organization: View; User: View, Impersonate]
Control Panel (Portal): Users [Access in Control Panel] - Add role to user
Additional Information
LPS-26247 Bug that existed in 6.1 GA1 with creating a role to impersonate users