This site can't be reached error

Issue

  • The website is inaccessible whenever a user attempts to upload a file larger than 102400k in size.
  • Steps to reproduce:
    1. Start Liferay Portal 6.2.
    2. Click on
     Admin > Control Panel.
    3. Navigate to Document & Media under content.
    4. Upload a document of size larger than 102400k.
    Expected Result: The user must be able to upload the file.
    Actual Result: The user is unable to upload the file and getting the site can't be reached error.

Environment

  • Liferay Portal 6.2

Resolution

  • For uploading the file of a bigger size. Need to increase the Overall Maximum File Size field.
  • Below are the working steps for achieving the desired result:
    1. Click on Admin > Control Panel.
    2. Select Configuration from the upper left corner.
    3. Select Server Administration.
    4. Navigate to 'File Uploads'.
    5. Provide the Overall Maximum File Size under the General section ( e.g. 104857600000000).
    6. Navigate to Document & Media.
    7. Upload the file.
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