Liferay Experience Cloud - Self-Managed (PaaS) Performance/Penetration Test Advanced Notice

Should we provide advanced notice to the Liferay Cloud team before initiating penetration testing or performance testing against one of our Liferay Experience Cloud - Self-Managed (LXC-SM) environments?

If so, how should we inform the team?


When performance and/or penetration testing is performed, it can appear to Liferay that an attack is being executed against a customer environment. In order to avoid intervention by Liferay to protect the environment and/or connected infrastructure, we request that you provide notice of the testing window at least 15 days in advance.

Notice can be provided by opening a support ticket on Help Center.

Additional Information

Further information on Information Security and LXC-SM can be found in this documentation.

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